Privacy Policy for mrplumbinginc.com

Your privacy is vitally important. We are committed to protecting your personal information, complying with South African data laws and international standards. This policy explains how we collect, use, and secure your data.

Information We Collect

We gather data necessary for providing and improving our services while respecting your preferences.

• Personal identifiers, such as your name, email address, and contact information, when you reach out or join our sessions.
• Technical and device data, including IP addresses and browser details, to ensure proper website function.
• Usage information, such as session timings and interaction details, to enhance your experience.
• Any information you share for participation, like artwork submissions or stories.

Use of Information

Your data is used only for operational, communication, and service improvement purposes.

• To reply to inquiries and provide guidance for creative programs.
• To maintain member records for events or studio participation.
• To improve our website, offerings, and communication based on user preferences.
• To ensure compliance with South African data protection regulations.

Legal Basis for Processing

We process your data according to the Protection of Personal Information Act (POPIA) and related laws.

Data processing is based on consent, legitimate interest (such as improving services), or contractual necessity where applicable.

Sharing Information

We do not sell your data. Limited sharing occurs as needed for services.

• With trusted service providers for secure website hosting, event facilitation, or essential support.
• Only when required by South African law or regulatory authorities.
• Internally, with team members responsible for providing requested services and support.

Data Security

We employ administrative, physical, and technical safeguards to protect your data against unauthorised access and misuse. Access is granted only to authorised personnel, and regular reviews ensure your information remains secure.

Your Rights

You have the right to access, modify, or request deletion of your data according to applicable laws.

• Ask for a copy of your personal data held by us.
• Request corrections or updates to your information as needed.
• Withdraw consent or request data deletion, subject to legal requirements.
• Lodge a complaint with the Information Regulator of South Africa if concerns persist.

Cookies and Analytics

The site uses cookies to enhance functionality and track usage patterns. You can adjust your preferences or block cookies using browser settings.

Read Cookie Policy Read Cookie Policy

Contact Us

Questions about your data or privacy rights? Our team is here to help via the details below.

Policy Revisions and Notices

Major changes to this policy will be communicated with a posted notice. Please review regularly for updates.